Prism AI Vantage Industrial Corp. · feeds current to Jul 30, 5:41 AM
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1
Evening and weekend session offer To 214 members stalled at week 2 across Oshi, Noom and Spring Health.
+130
2
Move the welcome to day 30 Onboarding completion predicts retention four to one; new hires get it in week one today.
+9 pts
3
Set a 55% completion alert No threshold is configured, so the six-month slide ran unflagged.
6 mo

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Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
Average utilization across the five watched solutions 60% 40% 20% Target 47% 27% Feb Mar Apr May Jun Jul Six consecutive months below the plan-year target
Solution Engaged Stalled Utilization
Oshi Health4189622%
Spring Health6027150%
Noom8444744%
Monj311—19%
Ayble188—28%
Watch list2,36321427%
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1
Evening and weekend session offer To 214 members stalled at week 2 across Oshi, Noom and Spring Health.
+130
2
Move the welcome to day 30 Onboarding completion predicts retention four to one; new hires get it in week one today.
+9 pts
3
Set a 55% completion alert No threshold is configured, so the six-month slide ran unflagged.
6 mo

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Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
Average utilization across the five watched solutions 60% 40% 20% Target 47% 27% Feb Mar Apr May Jun Jul Six consecutive months below the plan-year target
Solution Engaged Stalled Utilization
Oshi Health4189622%
Spring Health6027150%
Noom8444744%
Monj311—19%
Ayble188—28%
Watch list2,36321427%
Download CSV Add to a report
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Measurement
Data and insights Engagement, completion and outcomes by program, measured against last plan year 1 program flagged
ROI and spend Program spend against modeled savings, and the return per dollar by benefit
Sharing
Reports Scheduled and ad hoc reporting, including QBR packs and vendor performance reviews
Day to day
Actions and tasks Everything waiting on you or your team, with approvals, data fixes and due dates 5 open
Team communication Threads with your Castlight team and internal colleagues, kept with the work they concern
Administration
Support and feedback Raise an issue, track a ticket, or tell us what is missing from Conductor
Access controls Who can see and approve what, across your team and your Castlight contacts 1 access request
Reaching members
Outreach Campaigns and sends across email, push and mail, with the audience each one reaches 1 draft awaiting approval
Events Onsite and virtual sessions such as screenings, fairs and counselor office hours
Materials
Forms and documents Enrollment forms, plan summaries and notices members can complete or download
Earning and redemption
Incentive earnings What members have earned by activity, and how much of the fund each one draws $1.24M of $1.5M committed
Marketplace Catalog of available benefits, matched to your claims and spend
Rewardable activity
Milestones The steps members complete to earn, and how far each population has progressed
Well-being programs Challenges, habit building and condition programs that carry a reward
Plan design
Benefit programs Medical, pharmacy and specialty plans in force this plan year, with their effective dates
Product Packages Bundles of programs and point solutions you offer together, and who receives each one
Distribution
Audience (Segments) Member segments built from eligibility, site, and risk criteria for targeting programs 14 active segments
Health plans Carriers and networks connected to this client, with the feeds each one sends
Conductor
byCastlight
Programs Incentives Communications Performance Operations
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Home / Programs / Benefit programs

Benefit programs

Plan year 2026 · 4 core coverage plans and 14 point solutions · data current to Jul 30, 5:41 AM

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Core coverage Medical, dental, vision and pharmacy. Excluded from the watch list.
Open coverage detail
Plan Carrier Enrolled Spend YTD Last Updated
Medical PPO Meridian Health Alliance 26,140 $3,482,900.00 as of today
Dental PPO Northline Dental 22,880 $412,600.00 as of today
Vision Clearview 19,204 $96,400.00 as of today
Pharmacy Meridian Rx 26,140 $870,240.00 5 days late
Watch list 5 point solutions
Flagged on engagement, utilization or satisfaction. Core medical and dental plans are not watched here.
Ayble Digestive health coaching for members with IBS and IBD
Engagement67%
Utilization28%
Satisfaction33%
Oshi Health Virtual GI care with dietitians and behavioural health
Engagement24%
Utilization22%
Satisfaction56%
Monj Food and lifestyle program built around home cooking
Engagement48%
Utilization19%
Satisfaction52%
Noom Weight health program with coaching and tracking
Engagement54%
Utilization44%
Satisfaction67%
Spring Health Mental health therapy and coaching with fast access
Engagement28%
Utilization50%
Satisfaction60%
AI insights

A consistent six-month decline across these five solutions points to post-enrolment drop-off and low winter engagement. I have found three ways to recover utilization before Q3. Shall I take it from here?

Based on vendor outcome feeds received Jul 28 to Jul 30. Nothing is sent to members without your approval.
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1 · Re-engage the stalled Evening and weekend session offer To 214 members stalled at week 2 across Oshi, Noom and Spring Health. Modeled recovery 96 to 130 members.
2 · Fix the on-ramp Move the welcome to day 30 Onboarding completion predicts retention four to one. New hires currently get the invite in their first week.
3 · Catch it earlier Set a 55% completion alert No threshold is configured on these solutions, so the six-month slide ran unflagged.
Review all three Open in Prism AI
Currently active 14 point solutions
All Performing Flagged
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Engagement{{ s.eng }}
Utilization{{ s.util }}
Satisfaction{{ s.sat }}
Bars are split into thirds. Below a third is materially below target, a third to two thirds is below target, above two thirds is on target.
On target
Below
Materially below
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