Prism AI Following carrier plan ingestion
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Prism AI is checking the mappings
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Measurement
Data and insights Engagement, completion and outcomes by program, measured against last plan year 1 program flagged
ROI and spend Program spend against modeled savings, and the return per dollar by benefit
Sharing
Reports Scheduled and ad hoc reporting, including QBR packs and vendor performance reviews
Day to day
Actions and tasks Everything waiting on you or your team, with approvals, data fixes and due dates 5 open
Team communication Threads with your Castlight team and internal colleagues, kept with the work they concern
Administration
Support and feedback Raise an issue, track a ticket, or tell us what is missing from Conductor
Access controls Who can see and approve what, across your team and your Castlight contacts 1 access request
Reaching members
Outreach Campaigns and sends across email, push and mail, with the audience each one reaches 1 draft awaiting approval
Events Onsite and virtual sessions such as screenings, fairs and counselor office hours
Materials
Forms and documents Enrollment forms, plan summaries and notices members can complete or download
Earning and redemption
Incentive earnings What members have earned by activity, and how much of the fund each one draws $1.24M of $1.5M committed
Marketplace Catalog of available benefits, matched to your claims and spend
Rewardable activity
Milestones The steps members complete to earn, and how far each population has progressed
Well-being programs Challenges, habit building and condition programs that carry a reward
Plan design
Benefit programs Medical, pharmacy and specialty plans in force this plan year, with their effective dates
Product Packages Bundles of programs and point solutions you offer together, and who receives each one
Distribution
Audience (Segments) Member segments built from eligibility, site, and risk criteria for targeting programs 14 active segments
Health plans Carriers and networks connected to this client, with the feeds each one sends
Conductor
byCastlight
Programs Incentives Communications Performance Operations
Prism AI {{ orgInitials }} {{ orgViewName }}
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Health plans

4 carriers · 18 medical plans in force for plan year 2026 · last carrier feed Jul 29, 4:10 AM

Import from carrier Create plan
Carrier ingestion is running Prism AI read the Jul 29 carrier feeds and drafted 6 new plans. Plans marked New need you to verify the generated mappings before they go live.
Tell me more 2 pending reviews
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Table Cards
{{ selectedLabel }} Rollover Bulk approve Mass edit
{{ r.name }} NEW
{{ r.variation }} {{ r.key }}
{{ r.mode }} {{ r.match }}
Plan ID{{ r.id }}
Carrier{{ r.carrier }}
Plan type{{ r.type }}
In force{{ r.start }} to {{ r.end }}
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Open plan
{{ countLabel }} Show all 18 plans
Plan name (Variation) [Plan key] Plan ID Carrier Plan creation mode Plan type Plan start Plan end Review hub
{{ r.name }} NEW
{{ r.variation }} {{ r.key }}
{{ r.id }} {{ r.carrier }}
{{ r.mode }} {{ r.match }}
{{ r.type }} {{ r.start }} {{ r.end }} {{ r.hub }}
{{ countLabel }} Show all 18 plans
Carriers connected
41 feed late
Meridian, Northline, Clearview, Meridian Rx
Plans in force
18+6 this cycle
Across 26,140 enrolled members
AI generated
61%11 of 18 plans
9 verified, 2 awaiting your review
Renewing in 90 days
3first ends Dec 31
Rollover has not been run for any of them
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