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Prism AI {{ chatSubtitle }}
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1
Onboarding friction wall Members who finish onboarding are 4x more likely to stay active. Only 52% of the 2026 cohort finished it.
−214
2
No re-engagement sequence None of the stalled members were contacted after they stopped attending.
0 of 214
3
Completion alert never configured The decline was visible in the feed before anything surfaced it to you.
5 weeks

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1
Send a relaunch communication to all 1,640 eligible members Monj has had no promotion since the February launch email. A relaunch to the full eligible population, leading with the GLP-1 companion angle and the returning plant sessions, is the fastest way to move enrolment before the renewal.
+215 enrolled Communications
Can I draft the relaunch email for you? Yes Not now
2
Bring back the live plant sessions Monthly in-person cooking sessions at all three plants, scheduled at shift change so plant staff can attend. This is what carried 2025 to 42% utilization and it stopped in January.
+14 pts engagement Communications
Shall I book the three plant sessions? Yes Not now
3
Reward module three A $25 milestone at the batch-cooking module, exactly where 176 members stop. Members who pass module three complete the curriculum 71% of the time.
+9 pts engagement Incentives
Want me to set up the $25 milestone? Yes Not now
4
Target the 1,108 GLP-1 members Only 96 of your 1,204 GLP-1 members are enrolled. Monj is built as a GLP-1 companion, so this is the highest-intent audience you have.
+340 members Communications
Shall I build the GLP-1 audience? Yes Not now
5
Fix the on-ramp Move the invitation from the first week of hire to day 30, and send a two-week nudge to anyone who enrols but never opens a module.
+6 pts engagement Programs
Should I change the invite to day 30? Yes Not now
See the drop-off data Add plan to Actions and Tasks
Week-2 drop-off by population
Hourly31%
Salaried11%
$184Ksavings at risk
$5,350cost to run the fix
 {{ m.source }} Open the data view
Review the draft campaign Send to Rachel to verify
Drafted by Conductor Not sent
Evening and weekend sessions for the 214 stalled members
Audience214 members stalled at week 2, 87% hourly
ChannelsEmail and app push, 6:00 PM local
OfferEvening and weekend slots, $25 at week 4
Modeled96 to 130 members recovered
Approve and schedule Edit the copy
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Open at full size Download CSV
Relaunch email Draft · opens in the data view
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Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
0%20%40%40.7%SepJanMayAugRate line over new registrations
0%30%60%65+31.7 / 64.655-6441.4 / 42.345-5444.7 / 41.635-4443.6 / 36.625-3440.2 / 7.718-2421.2 / 17.1FemaleMaleRate % by age band, F / M
State Eligible Registered Rate
Florida5,6741,33823.6%
California1,27175459.3%
New York88579790.1%
Texas59216227.4%
All other states2,2211,18653.4%
All members 10,643 4,337 40.7%
$1.5M $1.0M $0.5M Exhausted Sept 8 Jul 7 Jul 21 Aug 4 Aug 18 Sept 1 Sept 15 Cumulative Q3 commitment against the $1.5M fund, $43K per week
Activity Reward Earned Spend
Health assessment$508,402$420,100
Biometric screening$755,118$383,850
Preventive visit$1002,004$200,400
Steps challenge$253,908$97,700
Committed$1,240,000
42unmatched, 0.14% of file
11cleared by Rachel
31need a date of birth
Record Site and batch Missing field Status
VIC-104882Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104883Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104884Ridgefield, Jul 26 hire batchDate of birthCleared
VIC-104891Ridgefield, Jul 26 hire batchDate of birthOpen
+38 moreAll from the same batch
Same failure in April and June 18 records in April, 7 in June, both after a Ridgefield shift-system export. The export template is the cause, not the records.
FromVantage Benefits <benefits@vantageindustrial.com>
To1,640 eligible members · GLP-1 segment prioritised
SubjectCooking is back on the schedule at Vantage
PreviewMonthly sessions at all three plants, plus a $25 reward at module three.

Hi {{ '{' }}first name{{ '}' }},

Monj is your cooking and food-as-medicine benefit, and it is free with your Vantage plan. It teaches you to actually cook, in short guided sessions, rather than handing you another meal plan to follow.

Two things changed this month. Live sessions are back at Ridgefield, Bell Creek and Wynn Park, held at shift change so you can go without staying late. And you now earn a $25 reward when you finish the batch-cooking module.

If you take a GLP-1 medication, this is built for you. Monj focuses on the eating habits that hold your results steady as your dose changes or you taper off.

Start your first session

Takes about 20 minutes. Nothing to install, and your plan covers it in full.

Send plan Tuesday 9:00 AM local, with a nudge on day 8 to anyone who does not open. Plant staff receive an SMS variant.
Approve and schedule Edit the copy
No data view for this chat yet Ask a question that returns a chart or a table and it opens here beside the conversation.
Download CSV Add to a report
Prism AI Vantage Industrial Corp. · feeds current to Jul 30, 5:41 AM
Dock to the side panel Back to home
Your chats New chat
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Relaunch email Draft · opens in the data view
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Drafted by Conductor Not sent
Evening and weekend sessions for the 214 stalled members
Audience214 members stalled at week 2, 87% hourly
ChannelsEmail and app push, 6:00 PM local
OfferEvening and weekend slots, $25 at week 4
Modeled96 to 130 members recovered
Approve and schedule Edit the copy
{{ artifactTitle }} {{ artifactSource }}
Open in the data view
Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
0%20%40%40.7%SepJanMayAugRate line over new registrations
0%30%60%65+31.7 / 64.655-6441.4 / 42.345-5444.7 / 41.635-4443.6 / 36.625-3440.2 / 7.718-2421.2 / 17.1FemaleMaleRate % by age band, F / M
State Eligible Registered Rate
Florida5,6741,33823.6%
California1,27175459.3%
New York88579790.1%
Texas59216227.4%
All other states2,2211,18653.4%
All members 10,643 4,337 40.7%
$1.5M $1.0M $0.5M Exhausted Sept 8 Jul 7 Jul 21 Aug 4 Aug 18 Sept 1 Sept 15 Cumulative Q3 commitment against the $1.5M fund, $43K per week
Activity Reward Earned Spend
Health assessment$508,402$420,100
Biometric screening$755,118$383,850
Preventive visit$1002,004$200,400
Committed$1,240,000
42unmatched, 0.14% of file
11cleared by Rachel
31need a date of birth
Record Site and batch Missing field Status
VIC-104882Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104883Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104884Ridgefield, Jul 26 hire batchDate of birthCleared
+38 moreAll from the same batch
FromVantage Benefits <benefits@vantageindustrial.com>
To1,640 eligible members · GLP-1 segment prioritised
SubjectCooking is back on the schedule at Vantage
PreviewMonthly sessions at all three plants, plus a $25 reward at module three.

Hi {{ '{' }}first name{{ '}' }},

Monj is your cooking and food-as-medicine benefit, and it is free with your Vantage plan. It teaches you to actually cook, in short guided sessions, rather than handing you another meal plan to follow.

Two things changed this month. Live sessions are back at Ridgefield, Bell Creek and Wynn Park, held at shift change so you can go without staying late. And you now earn a $25 reward when you finish the batch-cooking module.

If you take a GLP-1 medication, this is built for you. Monj focuses on the eating habits that hold your results steady as your dose changes or you taper off.

Start your first session

Takes about 20 minutes. Nothing to install, and your plan covers it in full.

Send plan Tuesday 9:00 AM local, with a nudge on day 8 to anyone who does not open. Plant staff receive an SMS variant.
Approve and schedule Edit the copy
This chat has no dataset attached yet. Ask about a program, incentive spend or a data feed and I will build the view from that feed.
Download CSV Add to a report

{{ m.text }}

{{ m.text2 }}
1
Send a relaunch communication to all 1,640 eligible members Monj has had no promotion since the February launch email. A relaunch to the full eligible population, leading with the GLP-1 companion angle and the returning plant sessions, is the fastest way to move enrolment before the renewal.
+215 enrolled Communications
Can I draft the relaunch email for you? Yes Not now
2
Bring back the live plant sessions Monthly in-person cooking sessions at all three plants, scheduled at shift change so plant staff can attend. This is what carried 2025 to 42% utilization and it stopped in January.
+14 pts engagement Communications
Shall I book the three plant sessions? Yes Not now
3
Reward module three A $25 milestone at the batch-cooking module, exactly where 176 members stop. Members who pass module three complete the curriculum 71% of the time.
+9 pts engagement Incentives
Want me to set up the $25 milestone? Yes Not now
4
Target the 1,108 GLP-1 members Only 96 of your 1,204 GLP-1 members are enrolled. Monj is built as a GLP-1 companion, so this is the highest-intent audience you have.
+340 members Communications
Shall I build the GLP-1 audience? Yes Not now
5
Fix the on-ramp Move the invitation from the first week of hire to day 30, and send a two-week nudge to anyone who enrols but never opens a module.
+6 pts engagement Programs
Should I change the invite to day 30? Yes Not now
See the drop-off data Add plan to Actions and Tasks
{{ m.source }}
Open the data view Review the draft campaign
Prism AI is checking the feeds
{{ p.label }}
↑
{{ artifactTitle }} {{ artifactSource }}
Collapse
Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
0%20%40%40.7%SepJanMayAugRate line over new registrations
0%30%60%65+31.7 / 64.655-6441.4 / 42.345-5444.7 / 41.635-4443.6 / 36.625-3440.2 / 7.718-2421.2 / 17.1FemaleMaleRate % by age band, F / M
State Eligible Registered Rate
Florida5,6741,33823.6%
California1,27175459.3%
New York88579790.1%
Texas59216227.4%
All other states2,2211,18653.4%
All members 10,643 4,337 40.7%
$1.5M $1.0M $0.5M Exhausted Sept 8 Jul 7 Jul 21 Aug 4 Aug 18 Sept 1 Sept 15 Cumulative Q3 commitment against the $1.5M fund, $43K per week
Activity Reward Earned Spend
Health assessment$508,402$420,100
Biometric screening$755,118$383,850
Preventive visit$1002,004$200,400
Steps challenge$253,908$97,700
Committed$1,240,000
42unmatched, 0.14% of file
11cleared by Rachel
31need a date of birth
Record Site and batch Missing field Status
VIC-104882Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104883Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104884Ridgefield, Jul 26 hire batchDate of birthCleared
VIC-104891Ridgefield, Jul 26 hire batchDate of birthOpen
+38 moreAll from the same batch
Same failure in April and June 18 records in April, 7 in June, both after a Ridgefield shift-system export. The export template is the cause, not the records.
FromVantage Benefits <benefits@vantageindustrial.com>
To1,640 eligible members · GLP-1 segment prioritised
SubjectCooking is back on the schedule at Vantage
PreviewMonthly sessions at all three plants, plus a $25 reward at module three.

Hi {{ '{' }}first name{{ '}' }},

Monj is your cooking and food-as-medicine benefit, and it is free with your Vantage plan. It teaches you to actually cook, in short guided sessions, rather than handing you another meal plan to follow.

Two things changed this month. Live sessions are back at Ridgefield, Bell Creek and Wynn Park, held at shift change so you can go without staying late. And you now earn a $25 reward when you finish the batch-cooking module.

If you take a GLP-1 medication, this is built for you. Monj focuses on the eating habits that hold your results steady as your dose changes or you taper off.

Start your first session

Takes about 20 minutes. Nothing to install, and your plan covers it in full.

Send plan Tuesday 9:00 AM local, with a nudge on day 8 to anyone who does not open. Plant staff receive an SMS variant.
Approve and schedule Edit the copy
No chart for this answer Ask for a comparison, a trend or a breakdown and it opens here beside the conversation.
Download CSV Add to a report
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Measurement
Data and insights Engagement, completion and outcomes by program, measured against last plan year 1 program flagged
ROI and spend Program spend against modeled savings, and the return per dollar by benefit
Sharing
Reports Scheduled and ad hoc reporting, including QBR packs and vendor performance reviews
Day to day
Actions and tasks Everything waiting on you or your team, with approvals, data fixes and due dates 5 open
Team communication Threads with your Castlight team and internal colleagues, kept with the work they concern
Administration
Support and feedback Raise an issue, track a ticket, or tell us what is missing from Conductor
Access controls Who can see and approve what, across your team and your Castlight contacts 1 access request
Reaching members
Outreach Campaigns and sends across email, push and mail, with the audience each one reaches 1 draft awaiting approval
Events Onsite and virtual sessions such as screenings, fairs and counselor office hours
Materials
Forms and documents Enrollment forms, plan summaries and notices members can complete or download
Earning and redemption
Incentive earnings What members have earned by activity, and how much of the fund each one draws $1.24M of $1.5M committed
Marketplace Catalog of available benefits, matched to your claims and spend
Rewardable activity
Milestones The steps members complete to earn, and how far each population has progressed
Well-being programs Challenges, habit building and condition programs that carry a reward
Plan design
Benefit programs Medical, pharmacy and specialty plans in force this plan year, with their effective dates
Product Packages Bundles of programs and point solutions you offer together, and who receives each one
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Audience (Segments) Member segments built from eligibility, site, and risk criteria for targeting programs 14 active segments
Health plans Carriers and networks connected to this client, with the feeds each one sends
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Home / Performance / Data and insights / Registered members

Registered members

How many eligible members have an active app account, and who is still missing. Last 6 complete months, ages 18 to 100.

Export report
Registration rate
40.7%+1.9 pts vs last quarter
4,337 of 10,643 eligible
Registered members
4,337+104 this month
Members with an active app account
Not yet registered
6,30659.3% of eligible
Reachable through outreach

Registration analytics

Tell me more
New registrations and momentum
Monitor member registrations and the pace of growth on the app. Bars show how many members signed up in each period, and the line shows the running registration rate.
Today Week Month QTR Year
0%10%20%30%40%02440.7%12 AM6 AM12 PM6 PM 0%10%20%30%40%051040.7%FriSatSunMonTueWedThu 0%10%20%30%40%051040.7%Sep 9Sep 16Sep 23Sep 30Oct 8 0%10%20%30%40%0204040.7%Jul 17Aug 14Sep 11Oct 8 0%10%20%30%40%010020040.7%SepDecMarJun
Insights Based on the full year. Switch to Year to match the chart.

Registration has climbed every month for a year, from 24.8% to 40.7%, but the pace is slowing. The January spike of 164 new registrations followed open enrolment, and monthly adds have since settled near 110. At that rate you reach roughly 44% by next January, short of the 50% goal.

Source: Registration Details, generated Sept 21 at 8:23 AM. Last 6 complete months, ages 18 to 100.
Registration rate by age
See how registration rates vary across different age groups and gender within your membership. Each bar is the share of eligible women or men in that age group who have created an account.
Today Week Month QTR Year
0%20%40%60%65+5.7 / 11.655-647.5 / 7.645-548.0 / 7.535-447.8 / 6.625-347.2 / 1.418-243.8 / 3.1FemaleMale 0%20%40%60%65+13.0 / 26.555-6417.0 / 17.345-5418.3 / 17.135-4417.9 / 15.025-3416.5 / 3.218-248.7 / 7.0FemaleMale 0%20%40%60%65+19.7 / 40.155-6425.7 / 26.245-5427.7 / 25.835-4427.0 / 22.725-3424.9 / 4.818-2413.1 / 10.6FemaleMale 0%20%40%60%65+25.7 / 52.355-6433.5 / 34.345-5436.2 / 33.735-4435.3 / 29.625-3432.6 / 6.218-2417.2 / 13.9FemaleMale 0%20%40%60%65+31.7 / 64.655-6441.4 / 42.345-5444.7 / 41.635-4443.6 / 36.625-3440.2 / 7.718-2421.2 / 17.1FemaleMale
Insights Based on the full year. Switch to Year to match the chart.

Two gaps stand out. Men aged 25 to 34 register at just 7.7%, against 40.2% of women the same age, the widest split in your population. Men over 65 register at 64.6%, the highest rate anywhere, so this is not about age. It is about how the invitation reaches younger male employees.

Source: Registration Details, generated Sept 21 at 8:23 AM. Ages 18 to 100.

Registration by State

By state
See how member registration rates vary across states within your membership. Each row shows how many eligible members live in a state, how many registered, and the share who did.
Today Week Month QTR Year
State Eligible Registered Rate
FL 12 * *
CA 3 * *
NY 2 * *
State Eligible Registered Rate
TX 1 * *
GA 1 * *
Other 1 * *
* Not reported for states with fewer than 20 newly eligible members
State Eligible Registered Rate
FL 51 5
9.8%
CA 11 * *
NY 8 * *
TX 5 * *
GA 3 * *
NV 2 * *
AZ 2 * *
WA 2 * *
State Eligible Registered Rate
NC 1 * *
UT 1 * *
TN 1 * *
N/A 1 * *
OH 1 * *
VA 1 * *
TS 1 * *
Other 5 * *
* Not reported for states with fewer than 20 newly eligible members
State Eligible Registered Rate
FL 193 28
14.5%
CA 43 16
37.2%
NY 30 17
56.7%
TX 20 3
15.0%
GA 11 * *
NV 8 * *
AZ 6 * *
WA 6 * *
NC 5 * *
State Eligible Registered Rate
UT 5 * *
TN 4 * *
N/A 3 * *
OH 3 * *
VA 3 * *
TS 2 * *
AL 1 * *
Other 18 * *
* Not reported for states with fewer than 20 newly eligible members
State Eligible Registered Rate
FL 556 106
19.1%
CA 125 60
48.0%
NY 87 63
72.4%
TX 58 13
22.4%
GA 31 8
25.8%
NV 22 9
40.9%
AZ 18 * *
WA 17 * *
NC 16 * *
State Eligible Registered Rate
UT 15 * *
TN 10 * *
N/A 9 * *
OH 9 * *
VA 7 * *
TS 7 * *
AL 4 * *
Other 53 29
54.7%
* Not reported for states with fewer than 20 newly eligible members
State Eligible Registered Rate
FL 5,674 1,338
23.6%
CA 1,271 754
59.3%
NY 885 797
90.1%
TX 592 162
27.4%
GA 315 97
30.8%
NV 225 119
52.9%
AZ 183 98
53.6%
WA 170 121
71.2%
NC 161 57
35.4%
State Eligible Registered Rate
UT 152 131
86.2%
TN 103 48
46.6%
N/A 93 81
87.1%
OH 87 51
58.6%
VA 76 45
59.2%
TS 69 56
81.2%
AL 43 17
39.5%
Other 544 365
67.1%
{{ span_state_line }}
60% and above
35 to 59%
Below 35%
All members
Eligible {{ stateTotElig }}
Registered {{ stateTotReg }}
Rate
{{ stateTotRate }}
Insights Based on the full year. Switch to Year to match the chart.

Florida holds 53% of your eligible members but registers only 23.6% of them, so 4,336 unregistered Floridians are 69% of your entire gap. New York, by contrast, reaches 90.1%. Bringing Florida up to California's 59.3% would lift your overall rate from 40.7% to about 59%.

Texas is the next biggest gap at 27.4%, with 430 members still to register. Together, Florida and Texas account for three quarters of everyone not yet signed up.

A good next step is a mailed invitation to Florida members, followed by an email. Reaching even half of the unregistered Floridians would lift your overall rate by about 20 points.

Source: Registration Details, generated Sept 21 at 8:23 AM. Last 6 complete months, ages 18 to 100.

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